Training & Development
Empowering Excellence Through Training and Development
01
Commitment to Employee Growth
At Extraordinary, we believe that employee training is a fundamental responsibility of the organisation, while employee development is a collaborative effort between management and the individual. We are dedicated to offering the resources and creating an environment that encourages continuous growth and professional advancement for all our team members.
02
Diverse Training Approaches
To support this commitment, Extraordinary has implemented two types of training: in-house and off-job training. In-house sessions are scheduled when operations allow and cover areas such as management, guiding, first aid, therapy, housekeeping, butler services, and culinary skills. For more specialised skills, off-job training is provided through external partners for roles like spa therapists, chefs, and guides. These programmes are coordinated by department heads in collaboration with the Human Resources team and are carefully planned ahead of the financial budgeting process.
03
Accredited Training Standards
All training programmes are conducted by institutions accredited by the South African Qualifications Authority (SAQA) or similar regulatory bodies, ensuring that the training meets national standards of quality and professionalism.
04
Preparing for Growth and Excellence
The primary aim of our training and development initiatives is to equip employees to step confidently into new roles, especially for internal promotions. By investing in comprehensive training, Extraordinary not only prepares its staff for growth but also upholds the exceptional service standards that define our reputation in the industry.